Legal
Terms of Service
Effective March 2, 2026
Welcome to A Little Birdie. These Terms of Service ("Terms") govern your access to and use of the website at alittlebirdie.com and the A Little Birdie background intelligence service (collectively, the "Service"), operated by A Little Birdie Told Me, Inc. ("A Little Birdie," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
2. Description of Service
A Little Birdie is a background intelligence platform that uses AI-powered agents to search publicly available information about individuals. Our agents search public records, social media profiles, professional license databases, court records, news archives, and other publicly accessible sources to compile informational reports.
Important FCRA Notice
A Little Birdie is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). Reports generated by the Service are not consumer reports and may not be used for any FCRA-regulated purpose.
3. Permitted and Prohibited Uses
3.1 Permitted Uses
You may use the Service for lawful, personal, informational purposes, such as:
- Verifying someone you met through a dating app
- Learning about a potential roommate, babysitter, or contractor
- Looking up publicly available information about an individual for personal peace of mind
3.2 Prohibited Uses
You may not use the Service for any of the following purposes:
- Employment screening — making hiring, firing, or promotion decisions
- Tenant screening — evaluating rental or housing applications
- Credit decisions — determining credit eligibility or terms
- Insurance underwriting — evaluating insurance eligibility or rates
- Any FCRA-regulated purpose — any decision about a consumer's eligibility for credit, employment, insurance, housing, or other benefits
- Stalking, harassment, or intimidation of any person
- Any illegal purpose or activity that violates applicable law
- Accessing the Service through automated means (bots, scrapers, etc.) without our written permission
By using the Service, you certify that you will not use any information obtained through the Service for any prohibited purpose. Violation of these restrictions may result in immediate termination of your account.
4. Accounts and Authentication
Some features of the Service require you to create an account or authenticate through a third-party provider. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
5. Payments and Refunds
5.1 Pricing
The Service offers individual report purchases and subscription plans. Current pricing is displayed on the Service at the time of purchase. We reserve the right to change pricing at any time, but changes will not affect previously completed purchases.
5.2 Payment Processing
Payments are processed by Stripe, a third-party payment processor. By making a purchase, you agree to Stripe's terms of service. We do not store your full payment card information on our servers.
5.3 Refunds
Because reports are generated instantly using AI-powered searches, we generally cannot offer refunds once a report has been delivered. However, if you believe a report was generated in error or the Service malfunctioned, please contact us at hello@alittlebirdie.com and we will review your request on a case-by-case basis.
6. Report Accuracy and Limitations
Reports are compiled from publicly available information and processed by AI. While we strive for accuracy, you acknowledge and agree that:
- Reports may be incomplete — not all information about a person may be publicly available or discoverable by our agents.
- Reports may contain inaccuracies — public records may be outdated, and AI processing may introduce errors.
- Reports may reference the wrong person — individuals with similar names or details may be confused.
- Reports are provided "as is" and should not be used as the sole basis for any important decision.
- We do not guarantee the accuracy, completeness, or reliability of any information in a report.
7. Intellectual Property
The Service, including its design, branding, software, and AI agents, is owned by A Little Birdie Told Me, Inc. and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our prior written consent.
Reports generated for you are provided for your personal use. You may share report contents with others at your discretion, but you may not systematically redistribute, resell, or commercially exploit report data.
8. User Content and Conduct
You are responsible for the information you provide to the Service (e.g., search inputs, feedback). You agree not to submit false, misleading, or malicious information. We reserve the right to refuse service or terminate accounts that violate these Terms or engage in abusive behavior.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY INFORMATION PROVIDED THROUGH THE SERVICE WILL BE ACCURATE OR COMPLETE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, A LITTLE BIRDIE TOLD ME, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless A Little Birdie Told Me, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use of the Service; (b) your violation of these Terms; (c) your use of report information for any prohibited purpose; or (d) your violation of any law or the rights of any third party.
12. Termination
We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including Disclaimer of Warranties, Limitation of Liability, and Indemnification) will continue to apply.
13. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any dispute arising from these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.
14. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will update the "Effective" date at the top of this page. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and A Little Birdie regarding the Service and supersede all prior agreements and understandings.
17. Contact Us
If you have questions about these Terms, please contact us at:
A Little Birdie Told Me, Inc.
Email: hello@alittlebirdie.com